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Top 5 FAQs

Where’s my order and how can I track it?

Most orders ship out within 24 hours, Monday through Friday. Orders placed after 2 PM EST on Fridays, or during the weekend will ship out the next business day. Check your confirmation email & track the provided tracking number through the shipping carrier’s website or enter your tracking number HERE.

I just made a purchase and entered the wrong shipping information. What should I do?

Oh no! Please reach out to our customer support team ASAP (our processing and shipping team is really fast). Reach us at 850-296-7596 or and provide the edits needed to be made to the address.

What do GloFX glasses effects look like?

Check out our glasses lens visual video by Clicking Here! In this video, we show you a few of the trippy effects seen through our glasses lenses.

Is my product covered under warranty?

We offer limited lifetime warranties on select glasses, Space Whips, LUX products, and our Levitation Wand. Check out our Warranties page to see if your product is covered.

I need help with my product!

Contact our stellar support team at or submit a contact form with details about your items, provide your order information and a video/picture of the issue and they will get you taken care of! You can also click one of the topic buttons above.


GloFX Flow Arts - Space Whips
GloFX Flow Arts - Rave Gloves
GloFX Flow Arts - Levitation Wand