Please note: Due to COVID-19, all shipping services are subject to experience delays while in transit.

GENERAL SHIPPING INFO

Most orders ship out within 24 hours! Orders placed before 2 pm EST Monday-Friday will receive Same Day Shipping. Some restrictions may apply to international orders. Orders placed after 2pm EST, or during the weekend will be shipped out the next business day. Tracking information will be sent in a shipping confirmation email. TRACK YOUR ORDER HERE.

FREE SHIPPING

  • Free U.S. Shipping over $79 USD! We offer free U.S. shipping to all U.S. States and Territories for order subtotals exceeding $79.00 (USD).
  • Free International Shipping Over $149 USD! We offer free international shipping to all countries (excluding South Africa) for order subtotals exceeding $149.00 (USD).
  • To qualify for any free shipping services, the order subtotal must exceed the indicated amount after all discounts & coupons are deducted and prior to all taxes & shipping.
  • The buyer must select the free shipping option at checkout. No refunds of shipping costs can be made if free shipping is not selected at the time of order.
  • The shipping service will be determined by the order’s total weight after packaging.

INTERNATIONAL SHIPPING

We ship worldwide directly from our website! Shipping charges for international orders are flat rate based on the country. International shipping transit times estimate arrival to applicable country ONLY and do not include time for customs processing.

  • We estimate 1-4 weeks for customs processing not including transit. 
  • Local duties and taxes may be required depending on the country’s import laws. These fees are not included in the shipping cost. 
  • Buyers are liable for understanding their countries import regulations and responsible for all local duties, taxes, and fees collected by the country of import.
  • If a specific shipping service is needed in order to ship to a country, the buyer is responsible for contacting us to make the accommodations.
  • The buyer is responsible for any packages lost or damaged at customs. 
  • If the buyer is unsure whether an item can be shipped to your country, please contact customs and get the necessary verification.

INSURANCE COVERAGE

Add Insurance to domestic orders at checkout for peace of mind! Domestic shipping insurance costs $2.99 for orders under $50, and $7.99 for orders up to $150. If the package is lost, destroyed, or missing, we will provide an acceptable replacement or reimbursement. 

  • If insurance is purchased and the shipment tracking information shows that the package was lost in transit, after 15 days, we will provide reimbursement or replacement. This does not apply to items marked delivered.
  • If insurance is NOT purchased on domestic orders and the package is lost*, the buyer can reach out to our support team and they can provide a one-time 50% replacement order.
  • While we do not offer insurance on international orders, the buyer can contact our Support team and they can work towards providing a customized resolution*.

*GloFX has the right to refuse or deny any claim based on their discretion. Insurance is necessary to receive any type of reimbursement or replacement.


United States (Domestic) Shipping OPtions

ServiceCost (USD)Estimated Delivery Time
[CURRENTLY UNAVAILABLE]Local Pick Up (Tallahassee ONLY)FREESame Day in Most Cases
Standard$5.95 | FREE on orders $79+3-7 Business Days
Upgraded Rush$8.952-3 Business Days
Express$29.951-2 Business Days

Due to COVID, this option is currently unavailable *Local Pick Up is only available in Tallahassee, FL. We offer local pickup Monday-Friday, 10am-6pm EST at 3624 N. Monroe St., Tallahassee, FL 32303. Call for more details, 850-559-6404.

Domestic Upgraded Rush & Express Shipments include Shipping Insurance – Free coverage up to $50! We ship to all 50 states and territories. Please contact us if you require a specific shipping service.

Domestic Shipping Insurance offers peace-of-mind and protects you against shipping issues. Shipping insurance costs $2.99 for orders under $50, and $7.99 for orders up to $150. If your package is lost, destroyed, or missing, we will provide acceptable replacement or reimbursement.

CanadA shipping options

ServiceCost (USD)Estimated Delivery Time
Canadian Economy$14.95 | FREE on orders $149+8-15 Business Days
Canadian Upgraded Rush$19.953-8 Business Days
Canadian Express$39.951-3 Business Days

We estimate 1-4 weeks for customs processing not including transit. Buyers are responsible for local duties, taxes, and fees collected by the country of import.

Australia Shipping Options

ServiceCost (USD)Estimated Delivery Times
Australian Economy$17.95 | FREE on orders $149+8-15 Business Days
Australian Upgraded Rush$26.953-8 Business Days
Australian Express$59.951-4 Business Days

We estimate 1-4 weeks for customs processing not including transit. Buyers are responsible for local duties, taxes, and fees collected by the country of import.

Europe Shipping Options

ServiceCost (USD)Estimated Delivery Times
International Economy$16.95 | FREE on orders $149+8-15 Business Days
International Upgraded Rush$24.953-8 Business Days
International Express$49.951-3 Business Days

*Liechtenstein, Moldova, Montenegro, Poland, and Serbia are not included in European Rates. See “Other International Countries” below for the rates associated with these areas.

We estimate 1-4 weeks for customs processing not including transit. Buyers are responsible for local duties, taxes, and fees collected by the country of import.

South Africa Shipping options

ServiceCost (USD)Estimated Delivery Time
Expedited$52.955-10 Business Days

To ensure that packages are delivered safely and within a timely manner, we are unable to offer free shipping services to South Africa. 

We estimate 1-4 weeks for customs processing not including transit. Buyers are responsible for local duties, taxes, and fees collected by the country of import.

OTHER INTERNATIONAL COUNTRIES

ServiceCost (USD)Estimated Delivery Times
International Economy$18.95 | FREE on orders $149+8-20 Business Days
International Upgraded Rush$27.953-10 Business Days
International Express$59.951-6 Business Days

We estimate 1-4 weeks for customs processing not including transit. Buyers are responsible for local duties, taxes, and fees collected by the country of import.

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