Fulfillment Operations Coordinator

ABOUT US

We are growing faster than expected and are always looking to add qualified staff members to our team! GloFX is the Electronic Dance Music Community’s premier supplier of Rave Glasses, Glow Gloves, and Light Up Accessories. We believe in making high-quality products, and we are not afraid to charge more for the best materials and product guarantees. We are headquartered in Tallahassee, Florida, which is a great place to live! Our entire operation and staff is located here.

AWARD-WINNING COMPANY

GloFX was recently recognized on the prestigious Inc.5000 List of America’s Fastest-Growing Companies.

GloFX placed #1650 on this list, among numerous leading businesses. This recognition and award displays GloFX’s incredible innovation that continually changes the world of EDM.

ABOUT THE JOB

Small business looking to hire a high-tempo Fulfillment Operations Coordinator to operate and oversee the daily functions of the Production & Shipping aspects of the companyThis 5 to 8-person department requires a strategic thinker with a mind for management, leadership, efficiency, and cost-effectiveness. Primary functions will include management of all production and shipping staff, oversight of all daily production and shipping operations, systems development and constant-improvement, and leading the fulfillment teams to hit volume-focused targets. This individual will work closely with our Director of Production, Inventory Coordinator, Procurement Coordinator, Director of E-Commerce, Customer Experience Manager, as well as the Shipping/Production Supervisors. GloFX is a fast-growing company with excellent opportunities for exponential career growth.

Our ideal candidate is an extremely ambitious and self-motivated person with a passion for leading teams of all sizes to success. Known for possessing a deep motivation to extend the boundaries of their capabilities, he/she will never shy away from a new challenge. They find no problem too complex or large and thrive under high-pressure situations. This person possesses natural leadership capabilities and finds satisfaction in helping their subordinates achieve success.

Primary Job Duties:

  • Manage and lead all subordinate staff and Supervisors.
  • Plan, prioritize, and manage all daily/weekly projects and workflows.
  • Drive high-volume output, establish clear expectations and set the standards for success.
  • Aid in creating rigid quality standards and inspection processes for all new products. As well as enforcing all existing standards and processes.
  • Set and maintain excellent standards of accuracy, efficiency, and quality for the production and shipping departments.
  • Carry out daily/weekly flash meetings with the production and shipping teams to set/maintain clear priorities and deadlines for the department.
  • Orchestrate with other coordinator/director colleagues to ensure the smooth fulfillment of all new departmental demands and challenges.
  • Develop, refine, and constantly-improve fulfillment processes, systems, and workflows for the production and shipping departments.
  • Regular forecasting of demand and coordination of labor required to accommodate seasonal fluctuations and large spikes in demand.
  • Execute all core employee management tasks including, but not limited to, training, promotions, formal reviews, and suspensions/reprimands. Provide recommendations and assist with the hiring and termination of employees.
  • Maintain a workplace culture that breeds elite, motivated, and hardworking individuals that strive for exceptional speed and quality while maintaining a sense of community and teamwork.
  • Daily, weekly, and monthly data collection and reporting. This includes the management of the monthly counting and reconciliation processes.
  • Manage and operate the defect tracking system. Produce monthly defect reports to submit to the Director of Production and hold monthly summary meetings with the production team to discuss the monthly status.
  • Monthly, quarterly, and annual forecasting.
  • Accountability for the department’s smooth operation and overall success

Job Requirements

  • Experience with Google/Microsoft applications as well as modern shipping and project management software
  • Expertise in digital and oral communication accompanied by exceptional response times
  • In-depth understanding of e-commerce fulfillment from production and shipping standpoints
  • Mastery of concepts regarding high volume, high efficiency, and cost-effective fulfillment
  • Organizational skills and attention to detail
  • Analytics and data analysis experience
  • Success-driven and system-based thought processes
  • Expert in developing standardized methodologies and systems accompanied by supporting documentation, guides, and/or tools
  • Self-starter, able to succeed in a fluid and fast-paced work environment
  • Fantastic people skills and a strong grasp on the concepts of management and leadership
  • Understanding of business and ROI
  • Foundational knowledge of the 8 wastes and the threats they pose to the organization
  • Ability to recognize the 8 wastes and develop effective solutions to reduce/eliminate them when they arise
  • Capable of working through complex issues and tough scenarios quickly
  • Foresight to make corrections/adjustments before bottlenecks and lags occur

Compensation:

  • Salary
  • Paid-Time Off with a flexible vacation policy
  • 401(k) with matching contributions
  • Casual work environment
  • 4 Paid Holidays
  • Bonus opportunities based on performance
  • Opportunity to join an Inc. 5000 brand & one of Tallahassee’s fastest-growing companies

To apply, email the following information to Careers@GloFX.com

Email Subject Line:

Application for {insert job title here} – {your full name}

Applications Must Include:

Resume

Cover Letter

3 References

3 Reasons why you would be a good fit for the job